Find your new IFSC and MICR for your branch​

Citi IFSC will remain active until the completion of migration, which is expected by the first half of the FY 2024-25. However, to get accustomed to the change, you can start using the new Axis Bank IFSC linked to your specific branch immediately.

Further, to help you during this transition phase, we will be able to accept payments in your existing bank account with either your Citi or Axis Bank IFSC till the date of migration. Upon the completion of migration, payments made using the Citi IFSC will be returned as the existing Citi IFSC will not be accepted. Rest assured, we will keep you informed of the date of migration, well in advance.

There is no impact to outward online fund transfers made by you via NEFT/ RTGS/ IMPS/ UPI. However, RTGS payments from your Citi account to any Axis Bank account(s) would only be accepted post the migration. In the meantime, please continue to use NEFT / IMPS for all such payments.

There is no impact on UPI payments at this stage. Please continue using your existing UPI handles for all UPI payments, as you currently do. Any changes in this regard will be communicated to you closer to the migration date, much in advance.

Citi IFSC will remain active until the completion of migration, which is expected by the first half of the FY 2024-25. Up till then, you can use either of the Citi or Axis Bank IFSC seamlessly. However, to get accustomed to the change, we would recommend that you can start using the Axis Bank IFSC linked to your specific branch immediately. Upon the completion of migration, payments using the Citi IFSC will be returned.

Also do note, that remittances or payments to your Citi accounts from any other bank account will compulsorily need to change post the migration date to the new Axis Bank IFSC. To ensure seamless banking, we request you to proactively do the following:

1. Please share your new IFSC details with your various remitters, suppliers, tenants, friends, or family, and ask them to use the new IFSC for any future payments.
2. All third parties would need to delete your existing payee details saved in their bank account. They can then add you as a new payee with the Axis Bank IFSC and your existing account number.

Yes, repayments to your Citi Credit Card linked to other bank accounts need to be updated with the Axis Bank IFSC. To do this, you should first delete the Citi Credit Card from your other bank account’s payee list. Once done, please add your Citi Credit Card again as a new payee using the new Axis Bank IFSC - UTIB0000400. Thereafter, you can make the repayment for your Citi Credit Card as you currently do.

Yes, all standing instructions set up in your Citi account (bill payments, credit card repayments, OTT subscription payments etc.) will continue to be valid and no action needs be taken at your end even after the migration. Your Citi Credit Card and loan repayments from your existing Citi account will continue to be processed as currently scheduled by you.

To make this transition a smooth one for you, we are working closely with NPCI to have the NACH mandates raised in your Citi account (e.g., mutual fund purchases as Systematic Investment Plans (SIP), insurance premium debits, loan repayments etc.) to be centrally updated with the new Axis Bank IFSC. This change would also require support from the sponsor bank, and we will individually reach out to you, well in advance, in case any action is needed from you.

No, you don’t need to make the changes with your other bank in this scenario. We will centrally work with NPCI to have this mandate updated to the new IFSC.

Yes, all subsidy or direct debits in the Citi account linked to Aadhar will not be impacted in any way and you can continue to receive the same, as you currently do. These will be seamlessly migrated to Axis Bank on migration.

We are in process of sending your new Axis Bank cheque books to you and the same should reach you before 31st March 2024. We will keep you updated as and when your cheque book is dispatched. Once received, please do share a cancelled cheque from this new Axis Bank Cheque Book with third parties, government entities, financial institutions etc. To ensure that your new cheque book reaches you at the right address, please do ensure that your contact details are updated with us.

All new e-mandates would continue to be set up with existing Citi IFSC. Rest assured; we will centrally update the Axis Bank IFSC in such e-mandates before the migration of your account to Axis Bank. However, if you are initiating any new Physical NACH mandates, please do initiate the same with Axis Bank IFSC.

To make this transition a smooth one for you, we will centrally have your IFSC changed for the Citi account linked to your respective Demat account, through NSDL & CDSL, closer to the migration date. Rest assured, we will continue to keep you informed on any changes, well in advance.

Yes, please reach out to the Registrar and Transfer Agents (RTAs) as applicable to update your Citi account details with the new Axis Bank IFSC.

Yes, please do update the Axis Bank IFSC with all equity brokers (trading and broking accounts) to whom you may have provided your Citi account details.

We would request you to initiate change in the IFSC with BSE Star/ NSE NMF directly and have your Citi IFSC updated with the Axis Bank IFSC.

No, to make this transition a smooth one for you, we will centrally have the IFSC changed for the Citi account linked to your respective Demat account, through NSDL & CDSL. All dividends and payouts from these Gilt/ Government Bonds linked to your Demat account will thereafter be automatically paid to the linked Citi account even after migration.

No, we are pleased to inform you that the portfolio held by you in the bank broker code will be centrally migrated to the new Axis Bank IFSC through RBI/ NSDL & CDSL. However, portfolio in SGB held outside of our broker code would need to be updated by you.

NACH mandates raised on your Citi account for such SIP purchases will not be impacted as these will be centrally migrated to the new IFSC by Axis Bank through NPCI.

No, we are coordinating with the Registrar and Transfer Agents (RTAs), via CAMS and Kfintech, to seamlessly change the IFSC of the bank account registered in folio(s) across all Asset Management Companies (AMCs). All Mutual Fund (MF) transactions (subscriptions & redemptions) linked to these folios would therefore continue to get credited to your Citi account. Hence, no action is needed from your end in this regard.

All PMS/ AIF invested through the bank will be centrally migrated to the new Axis Bank IFSC. However, if you have made investments through any other third party, please do update the new Axis Bank IFSC with those Portfolio Management Services (PMS)/ Alternate Investment Fund (AIF) providers from your end.

All premium debits raised as NACH mandates on your Citi account by any insurers will be automatically migrated with the assistance of NPCI centrally. Similarly, any standing instructions for insurance renewal premium debits provided on your Citi savings account will remain valid and will continue to be debited as per the due date, seamlessly.

Premium debits provided as standing instructions on your Citi credit cards will migrate as below:

1. Life Insurance policy premium up to `1 Lac per transaction will follow existing process and will be migrated seamlessly.
2. Life Insurance policy premium more than `1 lac per transaction, will follow an OTP led authorisation process as required by regulation post migration.
3. Non-life insurance policy premium debits will be migrated to the insurers and relevant mandates will be raised by them. Please do confirm the mandate when the insurers reach out to you, pre-migration.

Yes, while we will centrally update the Axis Bank IFSC with our insurance partners (Birla Sunlife, Max life, and Tata AIA Life) for uninterrupted payouts, if you have purchased an insurance policy from any other insurer other the ones mentioned above, e.g. HDFC Life, Bajaj Alliance, LIC, ICICI Prudential Life etc. please do reach out to your insurance company to update the new IFSC.

In case of Non-Life Insurance policies related payment, please do provide the Axis Bank IFSC at the time of claim processing.

For recurring pay out of insurance policies (annuity, maturity proceeds, pension proceeds, money back etc.) purchased through our insurance partners like Birla Sun Life, Max Life, and Tata AIA life, we will engage with our insurance partners to update the Axis Bank IFSC for uninterrupted pay-outs.

Please do reach out to all insurers other than the ones mentioned above and update the Axis Bank IFSC to avoid inconvenience or interruption in these annuity/ pension/survival payments.

No, change of IFSC will not have any impact on your salary payouts if your corporate has a salary account empanelment with us. The IFSC update for your account will be done centrally by the bank. However, in case of non-empanelment with us, please do reach out to your HR team to update the new Axis Bank IFSC for future salary payouts.

In case the settlement from your previous employer is expected before the migration date, which is expected to be completed by first half of Financial Year 24-25, no action is required from your end. However, in case the settlement is expected after the migration, please do inform them of the new Axis Bank IFSC for a hassle-free transfer of your gratuity and superannuation dues into your Citi account. Rest assured, we will keep you updated of the date of migration, well in advance.

Please inform all tenants making payments to this account to please update the Axis Bank IFSC in their respective bank payee list. In case you are using society management applications like “MyGate” and “Apartment Adda” etc. please do update the details in these specific apps as well.

Yes, while your account number remains unchanged, please do update all communication that you send to your donors with the new Axis Bank IFSC. In case you have an FCRA account please reach out to your Chartered Accountant to make necessary changes or reach out to your Relationship Manager for any support you might need.

Until the migration, you can continue to receive income tax refund payments in your Citi account with the Citi IFSC. In the meantime, we are also working towards enabling you to update your Citi account details with the Axis Bank IFSC in the income tax portal. Once the same is done, we will reach out to you for you to take suitable action from your end.

We would request you to please reach out to the relevant government body, including EPFO and share the new Axis Bank IFSC details, with no change in your account number.

While your account number remains the same, would request you to please approach the relevant government body and share the new Axis Bank IFSC details for them to update the same at their end.